FAQs + POLICIES
What is your cancellation policy for private individual sessions?
Cancellations are required 24 regular business hours in advance of the scheduled appointment. As all invoices must be paid in full prior to scheduled appointment, if less than 24 business hours of notice is received, client forfeits that appointment and no refund is issued.
Honouring time and commitment to each party, please understand that when we schedule you for an individual appointment and it is cancelled on short notice, we may not be able to fill that time slot or have already turned work away for that time slot.
We are human and understand that life happens. We can review this policy, on an individual basis, in the event of serious emergencies.
*** PLEASE SEE SPECIFIC DETAILS FOR RESET YOUR LIFE MASTERY MENTORSHIP PROGRAMME BELOW ***
What is your special booking policy?
We regularly schedule special bookings and collaborations. This may include corporate packages, group packages, weddings, festivals, etc.. ALL special bookings require a 50% NON-REFUNDALBE deposit of the total quote at the time of booking and a minimum of 10 business days for cancellation of the booking. If there are less than 10 business days before cancellation, then booking agent and/or party, will be required to pay 50% of the remaining balance within 10 days of the cancellation. If cancellation for a special booking is made 30-11 days before the scheduled booking, then the booking agent and/or party will be invoiced for 25% of the remaining balance and required to pay within 10 days of the cancellation.
This policy is to honour the time and commitment to each party. Please understand we may not be able to fill that time slot or have already turned work away for an already filled time slot.
RESET YOUR LIFE MASTERY MENTORSHIP PAYMENTS.
When booking your RESET YOUR LIFE MASTERY Mentorship Programme, a discounted one time NON-REFUNDABLE, full payment of the programme is $9,997 and is required upon booking.
Those who may who prefer the 3 part payment plan will be invoiced for a NON-REFUNDABLE deposit of $5,000, due at the time of booking and then 2 payments of $3,248, which are invoiced in month 4 and 8 on the anniversary of the commencement of the mentorship program.
Those who may prefer a monthly payment plan will be invoiced for a NON-REFUNDABLE deposit of $5,000, due at the time of booking and then invoiced $687 monthly.
The $5,000 deposit of for the payment plans is NON-REFUNDABLE once paid.
If client chooses not to continue with the programme, 30 days notice is required, otherwise, client will be invoiced for their next scheduled payment.
For those paying for the RESET YOUR LIFE MASTERY Mentorship in full, the programme is NON-REFUNDABLE.
Our company policy is designed to honour each party's time and commitment.
REFUND POLICY FOR
CALM KIDS TOOLBOX + KEEP YOUR CALM MASTERY PROGRAMMES
Please note that there is no refund for our CALM KIDS TOOLBOX or KEEP YOUR CALM MASTERY PROGRAMMES. These programmes are self-paced and require a level of self-discipline to be successful.
Please note that when participating in any of FLOURISH SOUND + WELLNESS INC. programmes or private sessions, that the content provided to you, the client, is not to be shared, recorded or otherwise replicated in any form or format.
We work very hard on putting our programmes together and dedicating our time, energy and resources into them, our own continuing education and research.
If you love our work and what we do, we love referrals and testimonials. This keeps us in a position where we can continue to serve with our hearts wide open and keep our family supported.